• Returns.

    If for any reason you are not fully satisfied with any product, we'd love to hear about it, and have an opportunity to make it right.

    To request a refund or exchange from your livingproof.com order, please call our toll-free number within 30 days of receiving your product at 1-866-240-9933. We’re here Monday through Friday, from 8am until 6pm ET.

  • By Phone.

    1-866-240-9933

    Call us to share a concern or compliment. We're available Monday - Friday from 8 am to 6 pm EST.

  • By Email.

    questions@livingproof.com

    We'll get back to you within 24 hours.

    EU Questions.

    euinfo@livingproof.com

  • Live chat.

    Monday-Friday 9 am - 5pm EST

  • By Mail.

    Living Proof
    63 Rogers Street
    Cambridge, MA 02142

Customer service.

At Living Proof, we want to help our customers by solving their everyday beauty concerns. If you have a question that you think might be answered in our How to Use pages for our No Frizz or Full products.

Otherwise, we'd love to hear from you and welcome you to contact us. Please select your preferred method from the menu to the right.